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Faq Categories: Parts

Important announcements, news and updates.

Where can I find your material technical data sheets or MSDS?

  • Posted by Robert
  • On May 13, 2019
    • 0 likes
You can find the technical data sheets or MSDS sheets for a specific material on that material’s web page. You can review a list of all our materials here and choose the material you’re looking for. As always, if you can’t find something, then don’t hesitate to contact us.

Do you carry any food-safe materials?

  • Posted by Robert
  • On May 13, 2019
    • 0 likes
Yes, we do. Our PLA material is a bio-degradable material and is considered to be food-contact safe. We’re working towards having our own food-contact safe ceramic material, which can be painted or glazed and fired to achieve a beautiful surface that is FDA grade food safe.

How clear is your clear resin?

  • Posted by Robert
  • On May 13, 2019
    • 0 likes
Our clear resin prints more translucent than transparent. You can sand it down to smooth it and even wet sand it to 2000 grit. From there, you can polish it with plastic polish and rub it down with mineral oil to achieve a near optical clarity.

What is the current build time for my parts?

  • Posted by eye
  • On May 23, 2016
    • 0 likes
We will add your parts to our build queue once we receive your payment. It can take at least 24-48 hours for your parts to get processed and at the most a few weeks if our build queue has a backlog. You can view the current status of our build queue on the right. Don’t

What file types do you accept?

  • Posted by eye
  • On May 23, 2016
    • 0 likes
We prefer STL files to retain your part’s dimensional accuracy, but our online quote system can also accept OBJ part files. If you’re emailing us part files, then we can also accept Solidworks part files and most CAD alternative file types.

What size parts can you print?

  • Posted by eye
  • On May 23, 2016
    • 0 likes
FFF – Composite Parts: mm:   330 x 270 x 200 in:       12.9 x 10.5 x 7.8 FDM – Thermoplastic Parts: mm:   300 x 300 x 300 in:       11.8 x 11.8 x 11.8 SLA – Fine Detail Parts: mm:   145 x 145 x 175 in:       5.7 x 5.7 x 6.9

What layer resolutions do you offer?

  • Posted by eye
  • On May 23, 2016
    • 0 likes
FFF – Composite Parts: 50 Micron – 0.05 mm 100 Micron – 0.1 mm 125 Micron – 0.125 mm 200 Micron – 0.2 mm FDM – Thermoplastic Parts: 100 Micron – 0.1 mm 125 Micron – 0.125 mm 200 Micron – 0.2 mm SLA – Fine Detail Parts: 25 Micron – 0.025 mm 50 Micron

Do I need to worry about adding supports to my parts?

  • Posted by eye
  • On May 23, 2016
    • 0 likes
No. Just submit your parts the way they are. Our print software will slice your part, analyze it for geometry, repair any damaged surfaces and add supports if the part requires it. In certain parts, it’s best for you to add support within the part file, this is typically seen in small fine pieces, like

Can you help me design and create a part file?

  • Posted by eye
  • On May 23, 2016
    • 0 likes
Yes, we can. We offer professional industrial design services and can create parts from a dimensional drawing, sketch or even just an idea. We typically charge by the hour for smaller design jobs, but also work on a project basis for larger projects. Check out our industrial design page for more info and don’t hesitate