Do you offer promotional codes?
- Posted by Robert
- On May 13, 2019
We do. And it always pays to ask, take 2% off your next order with this code: take2off
Faq Categories: Orders
Important announcements, news and updates.
What forms of payment do you accept?
- Posted by Robert
- On May 13, 2019
We accept all major credit cards: Visa, Mastercard, American Express, Discover, JCB, DinersClub and UnionPay
Can I have an invoice for my order?
- Posted by Robert
- On May 13, 2019
Yes, of course. You will receive an email notification with a copy of your invoice when you place your order. If you haven’t received this email, then please check your spam folder. If you still haven’t can’t find it, then a copy of your order invoices are available in your “My Account” area. As always,
What file types do you accept?
- Posted by eye
- On May 23, 2016
We prefer STL files to retain your part’s dimensional accuracy, but our online quote system can also accept OBJ part files. If you’re emailing us part files, then we can also accept Solidworks part files and most CAD alternative file types.
How will I know when my parts are finished?
- Posted by eye
- On May 23, 2016
We’ll send you an email notification when all of the parts in your order are finished printing and have been post-processed. If we’re shipping your order, then we’ll pack your parts up carefully and ship them out within 24-48 hours. If you’re picking your order up, then we’ll reach out to schedule an appointment to